Wolters Kluwer, a key player in AI-driven software solutions, has broadened its partnership with OpenAI. This strategic move signals an intensified commitment to roll out AI-native solutions tailored for professionals in sectors operating under stringent regulations.
“This collaboration accelerates our Expert AI vision – bringing trusted AI to the professional workflows of clinicians, lawyers, accountants, and other experts, who rely on Wolters Kluwer in high-stakes environments,” remarked Alex Tyrrell, SVP, Head of Advanced Technology, Wolters Kluwer. The fusion of OpenAI’s capabilities with Wolters Kluwer’s curated content aims to enhance decision-making processes for professionals dealing with critical tasks.
The partnership is set to introduce features that leverage domain-focused generative and agentic AI, designed to bolster both decision-making and productivity.
Leveraging OpenAI’s APIs, Wolters Kluwer plans to integrate these technologies within its secure GenAI enablement platform, known as “FAB.” This integration is crucial as it needs to align with existing enterprise frameworks and comply with customer governance requirements. The outcome could sharpen the focus of Wolters Kluwer’s Expert AI offerings across vital sectors like healthcare and legal compliance.
“AI is increasingly becoming essential for enterprise operations, and we’re excited to collaborate with Wolters Kluwer,” stated Ashley Kramer, VP of Enterprise at OpenAI. This partnership is integral in ensuring that advanced AI solutions are made accessible in environments where precision and reliability are non-negotiable.
Expert AI in practice
Wolters Kluwer is actively integrating Expert AI into various fields including healthcare and legal services, illustrating how reliable AI can drive tangible benefits in professional contexts.
Health: UpToDate Expert AI
UpToDate Expert AI represents the latest phase in Wolters Kluwer’s evidence-based healthcare information platform. Its development incorporates a rigorous multi-layer governance framework, ensuring quality medical intelligence.
In collaboration with OpenAI, Wolters Kluwer has improved operational responsiveness and efficiency, enhancing the relevance of clinical outcomes while adhering to transparency expectations.
The trend showcases a promising uptick in the adoption of trusted AI tools in healthcare; as of late April, over 2,000 hospitals have committed to the Expert AI version of UpToDate, with projections suggesting 70% adoption within months.
Tax and Accounting: CCH Axcess Expert AI
Wolters Kluwer’s integration of Expert AI within CCH Axcess streamlines complex client data tasks—reducing the burden of manual efforts during peak filing periods. This efficiency allows professionals to concentrate on value-added client services.
By automating traditionally tedious processes, Expert AI has already demonstrated manual task reductions of 20-30%, enhancing both efficiency and quality in high-pressure situations.
Across its platforms, Wolters Kluwer's commitment to foundational AI models underpins its Expert AI strategy. These capabilities support a range of activities from research to document management while ensuring compliance with stringent security measures.
Photo credit: Wolters Kluwer
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